Privacy Policy

1. Introduction

Nexus ("we," "our," or "us") operates the website wearenexus.ai and related services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, apply to join our talent network, or use our recruitment and staffing services.

2. Information We Collect

Information You Provide Directly

• Account and profile information: Name, email address, phone number, location, and professional details when you sign up as a sales representative or create a client account.
• Resume and work history: Employment history, skills, certifications, and any documents you upload during the application process.
• Voice interview recordings: Audio recordings from AI-powered voice interviews conducted as part of our screening process.
• Hiring brief details: Job descriptions, team requirements, budget, and company information submitted by clients.
• Communications: Messages, emails, and other correspondence you send to us.

Information Collected Automatically

• Usage data: Pages visited, time spent on the site, referral sources, and interactions with our platform.
• Device information: Browser type, operating system, IP address, and device identifiers.
• Cookies and tracking technologies: We use cookies and similar technologies to improve your experience and analyze site usage.

3. How We Use Your Information

We use the information we collect to:

• Match sales talent with client opportunities across Latin America and globally.
• Process applications and conduct screening through our AI-powered interview platform.
• Communicate with you about opportunities, account updates, and platform changes.
• Improve our services, website functionality, and user experience.
• Comply with legal obligations and enforce our terms of service.
• Prevent fraud, abuse, and unauthorized access to our platform.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With clients: If you are a sales representative in our network, we share relevant profile information with prospective employers as part of the matching process.
• Service providers: We work with trusted third-party providers for hosting (Vercel), database services (Supabase), email communications (SendGrid), voice AI interviews (Retell), and file storage. These providers access your data only to perform services on our behalf.
• Legal requirements: We may disclose information when required by law, regulation, or legal process, or to protect the rights and safety of Nexus, our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure database access controls, and row-level security policies. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business relationship with you, or as required by law. If you request deletion of your account, we will remove your personal data within 30 days, except where retention is required for legal or compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Portability: Request your data in a structured, machine-readable format.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at contact@wearenexus.ai.

8. International Data Transfers

Nexus operates across multiple countries, including the United States, Colombia, Argentina, and Mexico. Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your data is protected in accordance with this policy regardless of where it is processed.

9. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: