Hire a Customer Support in LATAM & South Africa
Support specialists from LATAM and South Africa bring warmth, patience, and strong English skills to every customer interaction. They're experienced with modern support tools and can handle email, chat, and phone support in your timezone.
From $1,800/mo
US / UK Cost
$40,000–$60,000/yr
With Nexus
$21,600–$28,800/yr
You Save
~50%
Why hire a Customer Support in LATAM & South Africa
Natural empathy and customer-first mindset are cultural strengths across our talent markets.
Timezone alignment means your customers get real-time support during US business hours.
Dramatically lower cost lets you staff for proper coverage without cutting corners.
How we vet for this role
Customer interaction roleplay (email and chat)
Problem-solving and escalation judgment assessment
Support tool proficiency (Zendesk, Intercom, Freshdesk)
English fluency and tone evaluation
Empathy and patience assessment