Hire a Customer Success in LATAM & South Africa
Our CSMs from LATAM and South Africa combine strong relationship-building skills with technical acumen. They excel at onboarding, QBRs, churn prevention, and expansion revenue — all in your timezone.
From $2,800/mo
US / UK Cost
$65,000–$95,000/yr
With Nexus
$33,600–$48,000/yr
You Save
~50%
Why hire a Customer Success in LATAM & South Africa
Natural warmth and relationship orientation make our CSMs exceptional at building customer trust.
Timezone alignment means your customers get same-day responses and real-time support.
Lower costs let you maintain healthier CSM-to-account ratios.
How we vet for this role
Customer communication assessment
QBR presentation and strategic planning evaluation
CRM and CS platform proficiency (Gainsight, ChurnZero, Vitally)
Retention strategy and upsell scenario roleplay
Empathy and problem-solving evaluation